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Healthcare Assistant

Band 2

Main area
Band 2
Part time - 30 hours per week (30)
Job ref
Croydon University Hospital
£24,378 - £25,426 pa inc HCAS
Salary period
04/10/2022 23:59

As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.


Job overview

The post holder assists the registered nurse to provide basic care within an agreed range of care duties in relation to a patient or group of patient. Although care may be delegated to healthcare assistants, the registered nurse is responsible to ensure the competency of the healthcare assistant to whom care is delegated, remains accountable both for the care provided and for the supervision. While the healthcare assistant will not always work under direct and immediate supervision, the task done must be within the framework of a plan of care. He/she is expected to be an effective member of the ward/department team and contribute to the best possible use of resources.

Main duties of the job

Would you like the opportunity to join us as at Croydon Health services as a Band 2 Healthcare Assistant?

Do you care for others, without a second thought and are looking for a rewarding career where you can make a difference and improve patients’ lives for the better, then Choose Croydon Health Services to start your nursing career journey?

If so, then Croydon Health Services NHS Trust is recruiting talented, committed individuals who share our trust values, vision and professional ambition We have exciting opportunities available in our Medical and Surgical clinical areas.

We are currently offering great   training and learning opportunities within Croydon Health Services for Health Care Assistants to join us. Croydon is in an excellent location with easy access commute links to and from central London, with the added advantages of outer London weighting. If you would like to join the friendly team and work alongside our excellent Nursing team, then we would love to hear from you!

We are looking for staff members with a flexible approach to work patterns, good interpersonal skills and the ability to facilitate change.

It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.





Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

These include:

• Croydon University Hospital
• Purley Hospital
• The Sickle Cell and Thalassaemia Centre in Thornton Heath
• Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
• A minor injuries unit in New Addington

The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our Vision:

“Excellent integrated care for you and your family, when and where you need it”

Our 5 key ‘Here for you’ promises to the people of Croydon are:

• You feel cared for by helpful and welcoming staff
• You feel in safe hands with highly professional staff
• You feel confident in your treatment from skilled teams of compassionate clinicians
• You feel we value your time with convenient appointments, minimal waiting and care closer to home
• You feel it’s getting better all the time as we continue to improve our services

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different.

Detailed job description and main responsibilities

Please see the attached supporting document which contains more information about the role.
You may contact the manager for further information.       

Person specification


Essential criteria
  • NVQ level 2 in healthcare, or equivalent or willingness to learn
  • Good standard of education, including Maths and English GCSE grade C or above (or equivalent)
Desirable criteria
  • NVQ level 3 in healthcare, or equivalent


Essential criteria
  • Experience of working with the public
  • Team worker
  • Healthcare experience
Desirable criteria
  • NHS experience, Clerical experience and Working in a team


Essential criteria
  • Good written and verbal communication skills
  • Good telephone manner
  • Literate/numerate
  • Adaptable
  • Friendly and approachable ability to show initiative and attention to detail
  • Ability to stay calm under pressure
  • Quick thinking
Desirable criteria
  • Ability to prioritise
  • Basic IT skills


Essential criteria
  • Welcoming friendly manner
  • Compassionate
  • Interest in people
  • Enhanced DBS
  • Flexible – shift work
  • Willingness to undertake cleaning and other duties

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonListening into Action (LiA)No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleImproving working livesAge positiveDisability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Joanna Ofiaza
Job title
Email address