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Healthcare Assistant

Band 3

Main area
Band 3
Part time - 10 hours per week
Job ref
lennard Road
£25,838 - £27,285 per annum inc HCAS
Salary period
04/10/2022 08:00

As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.


Job overview

The post holder will work independently under the direction and guidance of a registered nurse in order
to provide efficient and effective evidence based nursing care to patients in their own homes. He/she will
work in partnership with team members, service users, general practice staff and other agencies.
To work as part of the District Nursing Service and other stakeholders to provide efficient and effective
nursing care as delegated to patients in their own home

Main duties of the job

Healthcare Assistant-Band 3 Out of Hours  service  

All candidates must have a clean driving license and use of a car for work purposes.


The post will close once we have received a sufficient number of applications

Applicants that have applied previously need not apply again

We are Transforming Adult Community Services in Croydon. Do you have the skills to be part of this exciting transformation?

In Croydon, Health and Social care providers and commissioners have formed the Croydon Alliance Board with the aim of providing a whole system transformation that will deliver the outcomes our over 65’s have specified that they want.

The Outcome- Based Commissioning programme is a radically different approach to funding and delivery of services designed to deliver outcomes local people want whilst getting best value from the Health and Social care sectors. This includes the provision of well-coordinated care and support to promote independence in the most appropriate setting.

We require  a Healthcare Assistant to work within the Community Nursing Service to provide efficient and effective nursing care to patients in their own homes. 

All candidates must have a clean driving license and use of a car for work purposes. Once recruited staff can take advantage of our child care facilities.

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

These include:
• Croydon University Hospital
• Purley Hospital
• The Sickle Cell and Thalassaemia Centre in Thornton Heath
• Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
• A minor injuries unit in New Addington

The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our Vision:

“Excellent integrated care for you and your family, when and where you need it”

Our 5 key ‘Here for you’ promises to the people of Croydon are:

• You feel cared for by helpful and welcoming staff
• You feel in safe hands with highly professional staff
• You feel confident in your treatment from skilled teams of compassionate clinicians
• You feel we value your time with convenient appointments, minimal waiting and care closer to home
• You feel it’s getting better all the time as we continue to improve our services

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different.

Detailed job description and main responsibilities

 1. To visit patients in their own home to provide care and interventions as delegated by a registered
nurse in accordance with an individualised care plan.
2. To provide feedback to the registered nurse, colleagues and other professionals regarding
 the patient’s health, wellbeing and changing needs.
3. To manage and prioritise delegated patients visits.
4. To be an effective member of the nursing team and work as part of the wider Primary Health Care
5. To actively participate in Service Development.

6. To actively participate in Action Learning Sets.
1. To undertake delegated nursing, health promotion and administrative duties once assessed as
competent by a registered nurse, in line with Croydon Health Services’ policies ,procedures and
2. Liaise with members of the multi-disciplinary team and provide feedback to the registered nurse
regarding the patient’s health and social needs.
3. To assist and enable patients to maintain and regain their independence where able promoting
patient empowerment
4. To be able to initiate and assist with basic life support measures
5. To maintain written and electronic records in line with PCT policies and procedures.
6. Participates in health education for patient and carers.
7. Works within the PCT professional liability policy for nurses, Allied Health Professional and Health
care assistants.
8. Demonstrates knowledge and understanding of how and when to obtain advice and or support
from a registered nurse, emergency services or other relevant health care professional.
2. Professional development
 1. Works in collaboration with registered nurse to identify personal developmental and
 learning needs.
2. Recognises the limitations of self and others practice and knows when to seek
 advice from others.
3. Service and practice development
1. Works with team members to provide learning opportunities and experience s for others.
2. Participates in service development and audit as required.
3. Actively supports the development of a culture that is open to change and innovation.
4. To maintain clinical stocks, supplies and equipment including relevant documentation.
5. Attend and actively participate in team meetings and service development activities.
6. Participates in the monitoring of care standards and the implementation of changes to
7. To act as a role model and actively participate in supporting students and new or less
experienced staff
8. Recognises the diversity of the local population taking into account individual choices,
beliefs and preferences and promotes equal access to services.
9. Ensures one’s own actions support and promote equality and diversity in the work place
questioning and challenging the behaviour of others where appropriate.
10. Identifies and reports risks, completing all relevant documentation. This includes issues
relating to the safeguarding of vulnerable adults and children. 

Person specification

Education And Qualifications

Essential criteria
  • • NVQ III or equivalent in relevant area of practice or willingness to undertake.

Knowledge And Understanding

Essential criteria
  • • Must have knowledge and understanding of Health and Safety responsibilities.


Essential criteria
  • • Experience of working as part of a team


Essential criteria
  • • Must be able to demonstrate clear verbal communication skills with patients, carers and staff at all levels

Other Factors

Essential criteria
  • • Car driver with a current UK licence and access to a car for work purposes where required

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonListening into Action (LiA)No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleImproving working livesAge positiveDisability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Bernie Gillespie
Job title
Cluster Matron
Email address
Telephone number
07870 381812