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Overseas Visitors and Private Patient Manager

Band 7

Main area
Band 7
Full time - 37.5 hours per week
Job ref
Croydon Health Services
£45,024 - £50,806 pa incl of HCAS (outer)
Salary period
01/10/2022 23:59

As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.


Job overview

Please see the attached supporting document which contains more information about the role in the job summary

Main duties of the job

Overseas Visitors and Private Patient Manager

Full Time - Band 7 

  1. Responsible for the management, performance and disciplinary issues of Overseas Visitors and Private Patients team.
  2. Ensuring a robust team that has the capability and capacity to deliver the challenging local and national objectives by providing professional leadership, coaching, mentoring and personal development planning.
  3. To redesign and develop better working practices (e.g. internal control, system controls information) within the department.
  4. To write management reports and to complete them within agreed timescales.
  5. Control the OSV and PP team budget and authorise expenditure; e.g. staff training, stationery, office equipment.
  6. Authorise all expenditure as per Trust’s SFI.

Proposed Interview Date - 24th May 2022

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. 

These include:
• Croydon University Hospital
• Purley Hospital
• The Sickle Cell and Thalassaemia Centre in Thornton Heath
• Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
• A minor injuries unit in New Addington

The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our Vision:

“Excellent integrated care for you and your family, when and where you need it”

Our 5 key ‘Here for you’ promises to the people of Croydon are:

• You feel cared for by helpful and welcoming staff
• You feel in safe hands with highly professional staff
• You feel confident in your treatment from skilled teams of compassionate clinicians
• You feel we value your time with convenient appointments, minimal waiting and care closer to home
• You feel it’s getting better all the time as we continue to improve our services 

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different. 

Detailed job description and main responsibilities

Please see the attached supporting document which contains more information about the role in job description and person specification

Person specification


Essential criteria
  • Qualifications
Desirable criteria
  • Achieved CCAB state 3

Knowlege and Exprience

Essential criteria
  • Years experience
Desirable criteria
  • Skills

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonListening into Action (LiA)No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleImproving working livesAge positiveDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Kuda Mukumba
Job title
Financial Controller
Email address
Telephone number